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Rules and Regulations
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South Dakota Holiday Program
The items in this catalog are considered Monthly Property Program items and have been approved by the South Dakota Department of Corrections. Each facility Warden may choose to restrict items from being ordered as deemed necessary for their facility. This catalog is effective November 1, 2024–December 31,2024. One package can be ordered for each offender. There is a maximum of $100.00. Orders from approved visitors be accepted. Package privileges are subject to change without notice. It is the offender’s responsibility to ensure the items ordered are in accordance with their individual facility policy.
ORDERING INFORMATION: Family & Friends may place orders online. For more information, please visit our website at www.SDpackageprogram.com, offenders can place orders via order form.
ELIGIBLE OFFENDERS: Offenders assigned to segregation status are not eligible to receive packages. If your package is refused by the offender's facility because the offender is no longer eligible to receive an item/package or the offender no longer wants the item/package the package will be refunded.
PRODUCT & SUBSTITUTIONS: Union Supply Direct attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply Direct does not warrant that product descriptions or other content of our catalog, order form or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply Direct reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply Direct is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will refund the item for its full value. We regret any of these changes and make every effort to ship the proper product that you request.
PAYMENT METHOD: Union Supply Direct accepts the following forms of payment: credit card, personal check or money order (must be domestic, printed in the U.S.) Your credit card will be billed upon placement of your order, or auto deduction from trust fund. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. The following forms of payments are not accepted: Green Dot, Cash App, Apple Pay. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you.
SALES TAX: Sales tax is required by the state of South Dakota. All items are taxed at a rate of 6.2%. All Sales tax rates are subject to change without notice.
SHIPPING: All shipped orders placed by family & friends will be charged $8.95 (Non-Refundable). Offenders will not be charged a shipping fee. Cancelled orders will not be charged a shipping fee.
RETURNS AND REFUNDS: Used or abused items cannot be returned, exchanged, or refunded. Please check all your items upon receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify the staff inventorying your package immediately to arrange a return, exchange, or refund. Damaged or defective Property items will be refunded or replaced at the purchaser’s request. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit card or a refund on your trust fund account. All products must come back to us directly from the facility. For security reasons, we cannot accept any product that has left the facility. All original boxes and packing material are required for any returned goods. Union Supply Direct is not responsible for refused items. Please ensure that the items you order are approved at your facility.
CUSTOMER SERVICE:
EMAIL: CUSTOMERSERVICE@UNIONSUPPLYDIRECT.COM
WEB: SDPACKAGEPROGRAM.COM
MAIL: SOUTH DAKOTA PAKAGE PROGRAM
C/O UNION SUPPLY DIRECT
DEPT.115, P.O. Box 619059
DALLAS TX. 75261-9059
Monthly Property Package and TV & Shoe Package Program
The items offered in these programs have been approved by the South Dakota Department of Corrections. Each facility Warden may choose to restrict items from being ordered as deemed necessary for their facility. These catalogs are effective September 1, 2024– March 31, 2025.
ORDERING LIMITS
MONTHLY PROPERTY PROGRAM: One (1) Property Package can be ordered per calendar month for each offender. There is a maximum of $100.00 of product for the Monthly Property Program. First order received in the month will be processed. Customers will not be able to place an order if the offender has already received an order for the month.
TV & SHOE PROGRAM: One (1) TV & Shoe Property Package can be ordered per calendar month for each offender. There is no minimum or maximum order amount for this program. First order received in the month will be processed. Customers will not be able to place an order if the offender has already received an order for the month.
WHO CAN ORDER: Offenders and Approved Visitors may order. Package privileges are subject to change without notice.
OFFENDER ORDEIRNG: Offenders may place an order by completing an order form and submitting the form to the Housing Unit Manager. The Housing Unit Manager will submit the order form to the business office for funds verification and processing. The business office will mail the order form with payment to Union Supply for processing. Offenders may view the Property catalog on the offender tablets to shop. Offenders are to use the 7 digit Item number to complete the order form.
APPROVED VISITOR ORDERING: Approved visitors may place an order online at www.SDpackageprogram.com.
PRODUCT & SUBSTITUTIONS: Union Supply Direct attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply Direct does not warrant that product descriptions or other content of our catalog or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply Direct reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply Direct is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will refund the item for its full value. We regret any of these changes and make every effort to ship the proper product that you request.
PAYMENT METHOD: Union Supply Direct accepts the following forms of payment: credit card, debit card, money order, cashier’s check, personal check (must be domestic, printed in the U.S.) Your credit card will be billed upon placement of your order. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. The following forms of payments are not accepted: Green Dot, Cash App, Apple Pay. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you.
SALES TAX: Sales tax is required by the state of South Dakota. Items in this catalog are considered taxable at 6.2%. Sales tax rates are subject to change without notice
SHIPPING: All shipped orders placed by Approved Visitors will be charged $8.95 (Non-Refundable). Offenders will not be charged a shipping fee. Cancelled orders will not be charged a shipping fee.
RETURNS AND REFUNDS: Used or abused items cannot be returned, exchanged, or refunded. Please check all your items upon receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify the staff inventorying your package immediately to arrange a return, exchange, or refund. Damaged or defective Property items will be refunded or replaced at the purchaser’s request. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards. All products must come back to us directly from the facility. For security reasons, we cannot accept any product that has left the facility. All original boxes and packing material are required for any returned goods. Union Supply Direct is not responsible for refused items. Please ensure that the items you order are approved at your facility.
CUSTOMER SERVICE:
Email: customerservice@unionsupplydirect.com
Web: www.SDpackageprogram.com
Inquiry: South Dakota Package Program
C/O Union Supply Direct
Dept. 115, PO Box 619059
Dallas, TX 75261-9059
Phone: 424-338-9020
Quarterly Hygiene Package
The items in this catalog are considered Quarterly Hygiene Program items and have been approved by the South Dakota Department of Corrections. Each facility Warden may choose to restrict items from being ordered as deemed necessary for their facility. This catalog is effective October 1, 2024– March 31, 2025. One Quarterly Hygiene package can be ordered for each offender. There is a minimum order amount of $15.00 of product and a maximum of $75.00 of product. Orders from family and friends will be accepted. Package privileges are subject to change without notice. It is the offender’s responsibility to ensure the items ordered are in accordance with their individual facility policy.
ORDERING INFORMATION: Family & Friends may place orders online or by phone. For more information, please visit our website at www.SDpackageprogram.com.
ELIGIBLE OFFENDERS: Offenders assigned to segregation status are not eligible to receive packages. If your package is refused by the offender's facility because the offender is no longer eligible to receive an item/package or the offender no longer wants the item/package the package will be refunded.
PRODUCT & SUBSTITUTIONS: Union Supply Direct attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply Direct does not warrant that product descriptions or other content of our catalog, order form or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply Direct reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply Direct is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will refund the item for its full value. We regret any of these changes and make every effort to ship the proper product that you request. If a product is out of stock we will substitute with a like item of equal or greater value.
PAYMENT METHOD: Union Supply Direct accepts the following forms of payment: credit card or debit card. Your credit card will be billed upon placement of your order. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you. The following forms of payment are not accepted: Green Dot, Cash App, Apple Pay.
SALES TAX: Sales tax is required by the state of South Dakota. All items taxed at a rate of 6.2%. All Sales tax rates are subject to change without notice.
SHIPPING: All shipped orders placed by family & friends will be charged $8.95 (Non-Refundable). Cancelled orders will not be charged a shipping fee.
RETURNS AND REFUNDS: Used or abused items cannot be returned, exchanged, or refunded. Please check all your items upon receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify the staff inventorying your package immediately to arrange a return, exchange, or refund. Damaged or defective Hygiene items will be refunded or replaced at the purchaser’s request. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards. All products must come back to us directly from the facility. For security reasons, we cannot accept any product that has left the facility. All original boxes and packing material are required for any returned goods. Union Supply Direct is not responsible for refused items. Please ensure that the items you order are approved at your facility.
CUSTOMER SERVICE:
Email: customerservice@unionsupplydirect.com
Web: www.SDpackageprogram.com
Inquiry: South Dakota Package Program
C/O Union Supply Direct
Dept. 115, PO Box 619059
Dallas, TX 75261-9059
Toll- Free Phone: 424-338-9020
Quarterly Food Package
The items in this catalog are considered Quarterly Food Program items and have been approved by the South Dakota Department of Corrections. Each facility Warden may choose to restrict items from being ordered as deemed necessary for their facility. This catalog is effective October 1st 2024– February 28, 2025. One Quarterly food package can be ordered for each offender. There is a minimum order amount of $15.00 of product and a maximum of $100.00 of product. Orders from Approved Visitors will be accepted. Package privileges are subject to change without notice. It is the offender’s responsibility to ensure the items ordered are in accordance with their individual facility policy.
ORDERING INFORMATION: Approved Visitors may place orders online. For more information, please visit our website at www.SDpackageprogram.com.
ELIGIBLE OFFENDERS: Offenders assigned to segregation status are not eligible to receive packages. If your package is refused by the offender's facility because the offender is no longer eligible to receive an item/package or the offender no longer wants the item/package the package will be refunded.
PRODUCT & SUBSTITUTIONS: Union Supply Direct attempts to show and describe merchandise and all related information as accurately as possible. However, Union Supply Direct does not warrant that product descriptions or other content of our catalog, order form or website is accurate, complete, reliable, current, or error-free. In addition, manufacturers may make changes in product design, color, package size and style at any time. Union Supply Direct reserves the right to update or correct item information and to change prices and offers at any time. If a product offered by Union Supply Direct is not as described, your remedy is as follows: (1) immediately return it, unused, upon receipt while complying with your facility’s rules and regulations. (2) If an item is unavailable for any reason, we will refund the item for its full value. We regret any of these changes and make every effort to ship the proper product that you request. If a product is out of stock we will substitute with a like item of equal or greater value.
PAYMENT METHOD: Union Supply Direct accepts the following forms of payment: credit card or debit card. Your credit card will be billed upon placement of your order. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. The following forms of payments are not accepted: Green Dot, Cash App, Apple Pay. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you.
SALES TAX: Sales tax is required by the state of South Dakota. Food items are considered taxable and will be taxed at a rate of 6.2%. All Sales tax rates are subject to change without notice.
SHIPPING: All shipped orders placed by Approved Visitors will be charged $8.95 (Non-Refundable) Cancelled orders will not be charged a shipping fee.
RETURNS AND REFUNDS: Used or abused items cannot be returned, exchanged, or refunded. Please check all your items upon receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify the staff inventorying your package immediately to arrange a return, exchange, or refund. Damaged or defective food and hygiene items will be refunded. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards. All products must come back to us directly from the facility. For security reasons, we cannot accept any product that has left the facility. All original boxes and packing material are required for any returned goods. Union Supply Direct is not responsible for refused items. Please ensure that the items you order are approved at your facility.
CUSTOMER SERVICE:
EMAIL: CUSTOMERSERVICE@UNIONSUPPLYDIRECT.COM
WEB: SDPACKAGEPROGRAM.COM
MAIL: SOUTH DAKOTA PAKAGE PROGRAM
C/O UNION SUPPLY DIRECT
DEPT.701,P.O. BOX 619059
DALLAS TX. 75261-9059
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